Common Questions About Home Care

Because of the personalized nature of home care, there is not always a single answer for every question. Below are some general responses to some of the most commonly asked questions about home care, but to get an answers that apply to your specific situation, please give us a call at (915)-546-2311 (TX) or (575)-525-2273 (NM)

How long does home care last?

There is no set length of time for home care—it can vary greatly based on a person’s unique needs. Some home care services may last for a few weeks, while others may be years. For the physician who is prescribing your home care, he or she will oversee services until your recovery goals are met.

Can you only get home care in a private residence?

No. Home care services can be provided wherever home is—a private residence, a senior living community, or while staying with a friend or family caregiver. With the exception of Skilled Facilities, we are available to provide care where you are.

How do people pay for home care?

Most services are covered by a type of insurance you have, Medicare, Medicare Advantage, or Commercial Insurance. Some may be covered by workers’ compensation or by Veterans benefits. Please call us if you have a question on whether we are in network with your provider.

I need to find home care that is “Medicare-certified.” What does that mean?

Many people researching home care may have been prescribed home health services by their physician, and are trying to find a provider whose services are covered by their Medicare home health benefit. The Medicare benefit covers 100 percent of home care services when certain qualifying conditions are met.
However, if you are looking for non-skilled care, i.e. caregiving or “private pay” services, we will direct you to an appropriate provider, as these services are NOT covered by Medicare.

If you have Medicare coverage, you must choose a home health care provider that Medicare has approved. GrandView Health at Home services are Medicare-certified.

More specific information about the Medicare home health benefit can be found on the medicare.gov website

Who comes into my house to provide the care?

Different types of care require different certifications and training. Depending on your specific needs, the caregivers and clinicians coming into your home can vary. You could have different caregivers at different times of the day, week, or month as part of your care. Personal bathing and grooming are most often provided by a home health aide (HHA) or certified nursing assistant (CNA). Nursing care and home health care services are provided by registered nurses (RNs) or licensed practical nurses (LPNs), physical therapists (PTs), occupational therapists (OTs), or speech language pathologists (SLPs). A medical social worker (MSW) can help individuals and family members connect with community resources.

Why would somebody use home care?

Home care enables a person to live as independently as possible without having to give up the comforts of their own home. It allows them to be in a familiar environment, sleep in their own bed at night, and stay close to loved ones like family, friends, and pets. It also brings peace of mind to know they have access to skilled, consistent, reliable care when it’s needed, even if those needs change.

Home care is rehabilitative in nature, and is meant to help you or your loved ones retain independence at home, as well as for maintaining levels of independence for some more degenerative disease processes such as ALS, dementia, Parkinson’s and more.

Call Now: 1-915-546-2311 for El Paso or 1-575-525-2273 for Las Cruces.

We’ll coordinate with your physician’s office to get you a referral.
Our services are covered by Medicare and insurance.